Ins & Outs of Ordering
We have you covered with all you need to know to order your flowers with Whimsical Creative!
How to Order
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Step 1
Find the Collection that fits the color palette and style that you have in mind.
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Step 2
In each collection you will find options for centerpieces, ceremony decor, and personal flowers (bouquets, boutonnieres, corsages, etc.).
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Step 3
Add the quantity that you need to your cart.
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Step 4
Go to your cart, select your date, Delivery or Pickup, then click Check out.
Enter your info and submit your order! -
Step 5
You will receive an email confirmation with a link to schedule a call with our team to review your order and chat through any extra details.
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Step 6
Pick up the flowers from our studio or our expert team will deliver and set up yoru order so you can relax and enjoy your wedding day!
Frequently Asked Questions
When should I place my order?
We recommend 3-6 months before the wedding but we will accept orders from 9 months to as little as 5 days in advance of the day.
Can I talk to anyone about my order?
Yes! After placing your order you will be prompted to schedule a 15-minute consultation with one of our amazing floral team members.
Can I request specific flowers?
Yes, though we cannot guarantee the availability of any particular flower. Flower availability changes through the seasons and even, sometimes, from week to week. While nature can be a little unpredictable, we will do our best to accommodate any particular requests.
A request for a higher end flower may have an additional cost.
Will my flowers look exactly like the website pictures?
We curate the freshest blooms each week, so, depending on seasonality and availability, the flowers may not be exact, but rest assured, they will have the colors and vibe of the collection you requested.
Can I request a different style of bridal bouquet than what is pictured?
Sure! Save that inspo photo and we can discuss in more detail during your consultation. We want your wedding flowers to be your wedding flowers :)
Depending on the request, it may result in an increase in price.
Where do I pick up my order?
At our studio, located at 10801 Hammerly Blvd., Suite 238, Houston, TX, 77043. We’ll have some coffee waiting :)
How can I travel with my flowers after I pick them up?
Our team is full of packing pros! We’ll make sure everything is in secure boxes and ready for transport when you arrive.
Can you deliver?
Absolutely! We offer delivery for the entire Greater Houston area (up to 60 miles from our studio) so we can deliver to your home or your wedding venue of choice!
What is the delivery fee?
It ranges from $150 - $450, depending on the size of the order and the distance from our studio.
Is set up included in my order?
Yes. As long as the room is set (tables and linens in place) when we arrive, we will place centerpieces and ceremony flowers.
What do we do with everything at the end of the night? Do we need to bring anything back to you?
Nope! Everything is yours' to keep or to let your guests take home and continue to enjoy it after the wedding.
Delivery and Pick Up Policies
Delivery
A point of contact must be present at time of delivery to receive and accept the delivery. Driver will only wait 15 minutes past the delivery window.
Set up: We will be onsite up to 30 minutes for set up, within your delivery window. In order for our team to set up, all tables and linens must be in place and the tables clear and ready for centerpieces. The ceremony site and structure must be ready and constructed when we arrive if we are to hang an arbor swag. As much as possible, all flowers, including personal flowers, will be placed in a cool, shady place convenient for the client.
Whimsical Creative is not responsible for any damages or changes to the product that occurs after delivery.
Delivery Fees are based on the size of the order and the distance from our studio and are as follows:
- 0-15 miles from 77043 - $150-250
- 16-35 miles from 77043 - $250-350
- 36-60 miles from 77043 - $350-450
Pickup
We place all arrangements in cardboard boxes for transport and will pack in a way to minimize any damage that may occur during transport.
The water in vases may spill during transport. We recommend placing boxes on a water-proof mat, towel, or shelf liner to minimize shifting during transport.
Client accepts items at the time of pickup. Whimsical Creative is not responsible for damage to products once they have left the studio.
Have more Questions?
Not a problem! We would be happy to walk you through the process, chat through the details of your vision and order, and answer any questions you have.